IT Products and Services

We tailor products and services to help your organisation operate more efficiently for greater ROI – plus, we make sure they’re customised to fit your business goals and objectives. We also deliver a wide range of expertise across hardware and software solutions, customer services and procurement and logistics. We’ll share the operational skills needed to meet your IT challenges.

ServiceWorks DaaS: Desktop as a Service

CDW's ServiceWorks Desktop solution helps businesses deliver applications and data from a secure platform. Wrapped in a high quality desktop experience, all the mobility, convenience and freedom users demand to get work done wherever they are, whatever device they are using, is made possible. In turn, your IT team is able to break from the distraction of supporting users, managing back-end infrastructure and pre-empting the next wave of devices or workstyles. Instead, desktop services will be centralised, making them more secure, easier to manage and highly flexible.

What is ServiceWorks Desktop?

ServiceWorks Desktop is a private and dedicated Desktop as a Service (DaaS) solution based on market leading Citrix and Microsoft technology and optimised using ground-breaking acceleration to deliver a lightning fast user experience. Underpinned by CDW's managed platform, which is built to cater for the demands of business critical IT, the service is hosted in world-class, UK-based datacentres, on infrastructure that is monitored 24/7, by our dedicated Service Operations Centre (SOC).

How could your organisation use 'Desktop'?

The ServiceWorks platform is built for business critical workloads where peace of mind that services will keep functioning is essential. It is therefore well suited to supporting a complete end-user computing strategy whatever your organisation's size. Desktop services are often activated to coincide with desktop refresh projects, where legacy infrastructure is coming to an end of its useful life. Many businesses now see how efficiency improvements and opportunities to innovate are presented by breaking away from traditional pc-client computing models.

Likewise, businesses with groups of remote users or branch offices make physical contact with devices more challenging for management. The ServiceWorks Desktop solution helps provide enhanced desktop services, whilst unifying devices under one security umbrella and protecting data that might otherwise be at risk through local storage.

Why use ServiceWorks Desktop?

World-class datacentres, world-class technology: We have spared no expense building our datacentres and investing in the technology that underpins them. As a result, the solutions we deliver through the ServiceWorks cloud are, quite simply, the best money can buy. Our 'Desktop' solution uses premium technology from the world's leading manufacturers.

A partner at the forefront of DaaS: As a Platinum partner there's no higher accolade to obtain within the Citrix community. However, CDW has also delivered more projects across Europe than anyone else and thanks to our respected experts we sit on the steering committee for Citrix globally. Likewise, the architectural blueprints for the acceleration technology we use in ServiceWorks Desktop was honed on our platform by the vendor themselves. It means we know the technology inside out.