IT Products and Services

We tailor products and services to help your organisation operate more efficiently for greater ROI – plus, we make sure they’re customised to fit your business goals and objectives. We also deliver a wide range of expertise across hardware and software solutions, customer services and procurement and logistics. We’ll share the operational skills needed to meet your IT challenges.

Managed IT Services

Our managed services are based on a combination of a highly skilled technical team and an industry-leading approach to customer services. We invest heavily in both these areas to ensure our customers enjoy a highly effective, transparent service experience. 

Service Management

Managed services are only as good as their ability to add value to the organisation, and to remove challenges from the business. CDW’s service management team ensure that our contracts and SLAs remain relevant and highly impactful within our customers’ organisation. 

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Field Engineering

When any part of your infrastructure malfunctions, you want to know your staff can return to full productivity without delay. CDW’s team of vendor accredited field engineers and hardware specialists are able to provide around the clock support and essential repairs in the shortest possible timeframe.

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Service Desk

If you experience any issues within your infrastructure, you want to know who you can turn to for a resolution. CDW Service Desk is a UK-based support system available to customers 24 hours a day, seven days a week. It combines expertise in a wide range of technologies – hardware, software and architectural design - with an efficient and attentive approach to customer service.

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CDW UK Achieve VMware Master Services Competency for...

CDW are delighted to announce that we have successfully achieved the VMware Master Services Competency for Network Virtualisation – the highest attainable status in this category.

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