With 64% of consumers expecting companies to respond in real time, your customers are driving an increased level of expectation around Customer Service across a constantly expanding number of communication channels. In this changing and competitive market, we are seeing retailers looking for ways to meet and exceed this demand, placing Service as the key differentiator.
We are seeing some retailers unable to report on basic metrics from which to measure markedly improved contact with customers. CDW and RingCentral, the leading cloud communications provider, are partnering to explore, understand and provide modern approaches to support their Retail customers to measurably improve the way that they interact internally and externally with consumers to the benefit of increased service and higher revenues.
In partnership, RingCentral and CDW are delighted to be hosting a networking dinner at Duck & Waffle on Wednesday 23rd October. Enjoy stunning views of London from the 40th-floor of Heron Tower, where we will explore how RingCentral and CDW can help drive higher levels of satisfaction within your retail organisation.
Please register your interest in attending this event below. Subject to availability, a member of our team will be in contact shortly to confirm your place.
For further information, please contact your CDW Account Manager or email CDWEvents@uk.cdw.com.
Please note: spaces are limited and will be allocated on a first come first served basis.
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