Webinar Overview
Microsoft and CDW are committed to supporting nonprofits with world-class technology to transform and accelerate the incredible work they do to drive change and progress in our communities. With the constantly evolving capabilities of AI and Copilot, CDW are here to advise nonprofits on how they can leverage this technology to fuel growth and enhance their digital capabilities. This includes assessments and workshops, to implementation, and long-term adoption of AI. 
Security threats are always evolving – is your data secure? Many organisations use Microsoft 365 every day, but the sophistication of modern attacks means your data and Cloud workloads are open to vulnerabilities. Attend the webinar to learn how we can help you maximise your investment into AI and drive real change in your nonprofit organisation.Â
Challenges
Microsoft Copilot is designed to address several challenges by providing real-time AI assistance and enhancing efficiency. Here are some key areas where Copilot aims to make a difference:
1
Faster Issue Resolution
Copilot offers real-time AI assistance to help resolve customer issues more quickly. By dynamically adjusting responses based on context and history, it assists support teams in providing timely solutions.
2
Personalised Support
Utilising customer data, Copilot tailors interactions to make each user feel understood and valued. Whether it’s generating personalised email responses or analysing feedback, the goal is to enhance the overall service experience.
3
Efficiency and Automation
Copilot automates repetitive tasks, freeing human agents to focus on complex or sensitive issues. By minimising manual effort, support teams can deliver high-quality service more efficiently.
4
Enterprise-grade Security
Copilot offers enterprise-grade security, privacy, and compliance. It leverages machine learning, natural language processing, and other AI technologies to provide users with personalised assistance, insights, and recommendations.
5
Integration with Microsoft 365 Apps
Copilot is integrated with Teams, Word, Outlook, PowerPoint, Excel, and other Microsoft 365 apps.
6
Enhanced Productivity
Copilot can help you work more productively by solving complex work tasks in one place. It provides intelligent recommendations based on your usage patterns, suggesting time-saving shortcuts, tips, and tricks.
What to Expect
Our informative "Demystifying AI: Empowering Nonprofits to Drive Change" webinar on the 26th of July 2024, at 10-11am, will give you insight into how CDW, in partnership with Microsoft Tech for Social Impact, advises nonprofits on how you can leverage this technology to fuel growth and enhance your digital capabilities. 
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How Microsoft can provide TSI benefits to accelerate Copilot and AI adoption
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How AI can power transformation for nonprofit orgs even in a cost-constrained environment
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CDW’s targeted approach to evaluating and deploying AI
Meet Our Speakers
Tim Russell
Chief Technologist - Modern Workspace
An expert in the Modern Workplace sector, Tim helps customers recognise how vital it is to adapt and pivot to the latest technology, giving them a picture of what the future could look like and how they can prepare for it.
Webinar Agenda
- Introduction - Tech for Social Impact - how Microsoft can provide TSI benefits to accelerate Copilot and AI adoption
- Rob Sims - CDW Chief Technologist, Hybrid Platforms - The AI landscape, leveraging custom AI, and how AI can power transformation for nonprofit orgs even in a cost-constrained environment
- Tim Russell - CDW Chief Technologist, Modern Workspace - Use cases, case studies involving Copilot and the benefits it delivers for organisations
- Matt Browne - CDW Senior Solution Architect - Highlighting CDW’s targeted approach to evaluating and deploying AI: workshops, solutions and services to help enable adoption and integration
Register for the webinar
Our informative "Demystifying AI: Empowering Nonprofits to Drive Change" webinar on the 26th of July 2024, at 10-11am, will give you insight into how CDW, in partnership with Microsoft Tech for Social Impact, advises nonprofits on how you can leverage this technology to fuel growth and enhance your digital capabilities. 
