Service Operations Team Leader

Service Operations Team Leader

Closing date: 05 January 2018




Location: Peterborough

Ref Num: 3015

The Service Desk team are currently recruiting for an enthusiastic and motivated addition to their team.

Are you looking for a fast-paced and challenging role where you will be a point of escalation for the team?

Are you:

•    Passionate about providing all CDW customers with the best level of customer service and support?
•    Team focussed with a genuine passion for managing and leading individuals?
•    An excellent communicator with good relationship management skills?

If so, the Recruitment team wants to hear from you by noon on the 5 January 2018!

The Service Operations Team Leader is responsible for leading and managing a team within the Service Desk to deliver effective service to CDW’s customers.

Knowledge and Experience

•    Awareness of ITIL methodologies and best practice
•    Knowledge of the working practices of the area responsible for
•    Good working knowledge of Microsoft Word, Excel and Outlook
•    Previous team management experience
•    Practical experience of an external Managed Services provider
•    This role requires the successful candidate to either hold SC Clearance or to be willing to go through the process of Clearance

Email your CV and covering letter to recruitment@uk.cdw.com to apply. In the meantime, why not take a look at the top ten reasons to join CDW...

Please note, your application will be retained for a period of six months. After this period it will be removed from our systems.

To apply for this position, please click ‘Apply Now' and send your CV and a covering letter.

 

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