Service Operations Team Leader

Service Operations Team Leader

Closing date: 27 February 2019

Location: Peterborough

Ref Num: A5336

CDW UK seeks Service Operations Team Leader to line manage a team of Service Desk Analysts, Support Specialists, Technical Engineers and Shift Leaders.

Are you:

  • Team focused with a passion for managing individuals?
  • Driven, motivational and a professional leader?
  • Analytical with exceptional attention to detail?

If so, the Recruitment team wants to hear from you by noon on 27 February 2019!

The successful applicant will provide leadership, guidance and support to a team of service desk analysts. Download the job spec here for full details of the role and key responsibilities.

Knowledge and Experience

  • Awareness of ITIL methodologies and best practice
  • Knowledge of the working practices of the area responsible for
  • Good working knowledge of Microsoft Word, Excel and Outlook
  • Previous team management experience
  • Practical experience of an external Managed Services provider

Before you apply, why not take a look at the top ten reasons to join CDW...

Please note, your application will be retained for a period of six months. After this period it will be removed from our systems.

To apply for this position, please click ‘Apply Now' and send your CV and a covering letter.


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