Service Operations Team Leader

Service Operations Team Leader

Closing date: 13 March 2020

Location: Peterborough

Ref Num: A7705

CDW UK seeks Service Operations Team Leader to join the team in Peterborough. 

Do you:

  • Have a good working knowledge of Microsoft Word, Excel and Outlook?
  • Have good relationship management skills?
  • Have excellent organisation and customer service skills?

If so the recruitment team wants to hear from you by 13 March 2020. When applying please quote A7705.

The successful applicant will provide leadership, guidance and support to a team of service desk analysts, ensuring that all team members understand theirs and CDW's expectations and deliverables of their roles.

Learn more about the role in the job description.

Knowledge and Experience

  • Awareness of ITIL methodologies and best practice
  • Knowledge of the working practices of the area responsible for
  • Good working knowledge of Microsoft Word, Excel and Outlook
  • Previous team management experience
  • Practical experience of an external Managed Services provider

Before you apply, why not take a look at the top ten reasons to join CDW...

Please note, your application will be retained for a period of six months. After this period it will be removed from our systems.

To apply for this position, please click ‘Apply Now' and send your CV and a covering letter.


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