Service Operations Team Leader

Service Operations Team Leader

Closing date: 11 December 2018

Location: Peterborough

Ref Num: A4853

CDW UK seeks Service Operations Team Leader to line manage a team of Service Desk Analysts, Support Specialists, Technical Engineers and Shift Leaders.

Are you:

  • Team focused with a passion for managing individuals?
  • Analytical with exceptional attention to detail?
  • Keen to take ownership of and progress incidents to resolution?

If so, the Recruitment team wants to hear from you by noon on 11 December 2018!

Download the job spec here for full details of the key responsibilities.

Knowledge and Experience

  • Awareness of ITIL methodologies and best practice
  • Knowledge of the working practices of the area responsible for
  • Good working knowledge of Microsoft Word, Excel and Outlook
  • Previous team management experience
  • Practical experience of an external Managed Services provider

Before you apply, why not take a look at the top ten reasons to join CDW...

Please note, your application will be retained for a period of six months. After this period it will be removed from our systems.

To apply for this position, please click ‘Apply Now' and send your CV and a covering letter.


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