Network and Voice Consultant

Closing date: 07 December 2018

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Location: Peterborough

Ref Num: A4886

CDW UK is recruiting for a positive, enthusiastic and supportive Network and Voice Consultant to join the team in Peterborough.

Are you:

Experienced in a fast paced environment?
Passionate about what you do?
Professional with a can-do attitude?

If so the Recruitment team wants to hear from you by 7 December 2018, quoting reference A4886.

The successful applicant will be responsible for responding to incidents logged in the Incident Management system and provide end users with a technical solution within Service Level Agreements as well as;

Firewall Management
Incident Diagnostics and Assistance
Log Monitoring and Analysis
Rule base Auditing and Advisory
Device Software Upgrades, Patches and Bug Fixes
Configuration Backup / Restore
Rule base and Network Configuration Change Management

For full details of the role and responsibilities, download the job spec here.

Knowledge and Experience

Essential

- At least 3 years’ experience in a similar SLA driven support role
- Proven Customer service Skills - Proven experience delivering pojects and complex changes.
- Industry recognised qualifications in relevant areas of Cisco, ideally CCNA or CCNP.

Desirable
- Cisco Call Manager.
- Knowledge of ITIL processes

Before you apply, why not take a look at the top ten reasons to join CDW...

Please note, your application will be retained for a period of six months. After this period it will be removed from our systems.

To apply for this position, please click ‘Apply Now' and send your CV and a covering letter.

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Network and Voice Consultant

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