Approach

At CDW, we invest in the expertise of our people so that our customers can focus on running profitable businesses, not on managing their IT.

Innovative

Everything we do is unique to our customers’ needs, and the way we deliver our services is unique to us. Where there are problems, we create solutions.

“Working with CDW made absolute sense for us. They understood our business and designed a solution which more than exceeded expectations.”
CIO, London Borough of Waltham Forrest

Reliable

When we take on responsibility, our customers know it’s in safe hands. Whatever the challenge or timeframe, if we agree it, we deliver it.

“Our industry doesn’t give much leeway for mistakes. CDW has been flawless in delivering what they promised on time and on budget.”
UK & Ireland Procurement Manager, British American Tobacco

Personal

Every account has an account manager – a human face who is part of your team. Our customers always have access to a person who can help.

“In the past I’ve been with service providers where the account managers come and go. My CDW account manager has been with us for 10 years, and knows our business inside out.”
IT Director, Informa UK

Agile

The pace of change in IT is exciting and challenging in equal measure. We constantly adapt to new technologies, to changes in the industry, and most importantly to the needs of our customers.

“Things are always changing rapidly in our business. We didn’t have the skills to implement this solution, but CDW understood it inside-out, and adapted the technology to fit our business.”
CTO, Sainsbury’s Laboratory

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